Job Title – Patient Advisor
Hours:Fulltime–40Hoursperweek
Salary:£26,500perannum+bonus,benefits
Location:Norwich/Ipswich
OpticalExpressisfocusedondeliveringexceptionalpatientcare,outstandingclinicaloutcomesandcontinuedinvestmentinourpeopleandtechnology.
TheOpticalExpressteamworktogether,collectivelyandconsistentlystrivingforexcellence.Wesupporteachother,respecteachotherandarecommittedtoacultureofcare,trustandintegrity.
Thecultureextendstoourlocalcommunities,throughourrangeofcharitableandenvironmentalprojects.Wefocusondoingwhatisrightforourpatients,ourcolleagues,ourlocalcommunitiesandourplanet.
AcareeratOpticalExpressisfulfilling,funandrewarding.
Asanemployee,youcanbenefitfromthefollowing:
* An industry leading salary of £26,500 per annum plus excellent bonus potential
* Stateoftheart,modernworkingenvironments
* 29daysannualleave
* FreeLaserEyeSurgeryandIntraocularLensSurgery
* Freeeyetests
* Discountedprescriptioneyewearandsunglasses
* GenerousOpticalExpressfriendsandfamilydiscountscheme
* Ongoingtraininganddevelopmentopportunities
* Pensionscheme
It’sourPatientAdvisor’sroletomakeourpatientsfeellikeasuperstarfromthemomenttheyenterourclinics.OurPatientAdvisorsareoftenthefirstpersonourpatientinteractswith.
Everydaywillbringsomethingnew,butyourdaytodayrolewillinvolve:
* Buildingrelationshipswithpatientsandensuringregularcommunicationpriortoandfollowingtheirtreatment
* Assistinginpatientconsultations
* Scanningpatientseyesusingstateoftheartequipmentaspartofafullhealthcheck
* Assistingpatientstocompletehealthquestionnaires
* Introducingpatientstotheiroptometrist
* Schedulingtreatmentdates
* Discussingfinanceoptions
* Accuratelymaintainingpatientrecords
Areyououridealcandidate?
Theanswerisyesifyou:
* Haveapassionforprovidingworld-classcustomerservice
* Possessstrongorganisationalskills
* Cancommunicateclearlyandarticulatelywithadiverserangeofpeople
* Aremotivatedanddriventosucceed
Ifyoubelieveyouhavetherightskillsandattributesforthisrole,wewouldlovetohearfromyou.
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