Sales & Renewals Administrator
Full-time | Office-based (with flexibility)We are looking for a detail-focused and organised Sales & Renewals Administrator to join our team. This is a process-driven role where accuracy and reliability are key, covering sales administration, renewals management, and billing across a wide range of clients.
What you'll be doing:
* Managing the Sales mailbox and ensuring all enquiries (client, Helpdesk, and new business) are logged and responded to promptly.
* Preparing client quotations, processing orders, booking engineers, and ensuring accurate billing from start to finish.
* Maintaining and administering annual renewals for servers, software, firewalls, and Microsoft 365.
* Processing Microsoft 365 user changes (around 5–10 per day across 200+ clients) and updating billing accordingly.
* Coordinating engineer schedules, tracking job sheets, and ensuring completed work is invoiced on time.
* Keeping records, databases, and renewal schedules accurate and up to date.
* Supporting proactive tasks such as preparing recommended device lists and identifying upgrade opportunities.
What we're looking for:
* Interest and/or aptitude in IT devices such as laptops, PCs, printers, and phones.
* Strong organisational and administrative skills, with a high level of accuracy.
* Experience in billing, renewals, or accounts administration is highly desirable.
* Comfortable working with databases, tracking information, and ensuring deadlines are met.
* Clear communication skills for liaising with clients, suppliers, and colleagues.
* A proactive, dependable approach to managing workload and priorities.
Tests will be carried out to include:
* IQ and personality profiling
* Excel proficiency
* Grammar, phrasing, tense, and punctuation
Why join us?
This role gives you the opportunity to take ownership of key operational processes that keep the business running smoothly. You'll have a varied workload, a mix of routine and project-based tasks, and the scope to take on additional responsibilities as you develop in the role.
Job Type: Full-time
Pay: £24,420.00-£30,503.59 per year
Benefits:
* Casual dress
* Company pension
* Cycle to work scheme
* Free parking
* On-site parking
Application question(s):
* Do you live less than 60 mins away from Uckfield TN22 1QG?
Work authorisation:
* United Kingdom (required)
Work Location: In person