CRM Product Owner | CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £45,000-£50,000
We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools.
The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.
The skills and experience we are looking for:
* Hands-on experience using CRM as the core product platform (essential)
* Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
* Experience in internal business operations and process improvement
* Proven background in product delivery - from discovery to release
* Familiarity with Agile ways of working and product backlog management
* Strong communication skills, both written and oral.
Working pattern: Hybrid - 1 day per week i...