Are you a detail-driven Quality professional who thrives on improving processes and raising standards?
Do you enjoy owning ISO 9001 systems, leading audits, and partnering with teams to drive continual improvement?
Looking for a stable, full-time role within a well-established manufacturer where you can make a tangible impact?
Our client, Fortress, is a respected design and manufacturing business with over 25 years of success supporting customers worldwide. They’re seeking a Quality Assurance Manager to champion quality and health & safety across the UK site. Reporting to the Lead Quality Manager, you’ll manage the ISO 9001 quality management system, lead internal and external audits, and embed a culture of operational excellence across manufacturing and supporting functions.
Key Responsibilities
Manage and maintain the ISO 9001-certified Quality Management System, ensuring all documentation, processes and records are current and controlled
Plan, host and follow up on third-party certification audits; lead bi-annual management review meetings
Ensure policies, processes and procedures are adhered to and regularly reviewed; maintain accessible registers for managers
Partner with managers (Operations, Production, Facilities, Service) to drive process control and compliance across the site
Lead the Health & Safety agenda on site: chair the Joint H&S Committee, oversee risk assessments, inspections and corrective actions
Own and manage the CAR/NCR register, report monthly trends, and drive effective corrective and preventive actions
Conduct internal audits, supplier management activities, and support continuous improvement initiatives (incl. Engineering Change Management)
Review and audit training matrices and manufacturing/service training documentation to ensure they’re robust and up to date
Spot-check production processes, review PDI/sign-off documentation, and ensure design quality standards and specifications are followed
Key Skills & Experience
ISO 9001 Lead Auditor (CQI) or equivalent auditor qualification
Proven quality management experience in a certified or regulated manufacturing environment
NEBOSH or IOSH safety qualification (or strong H&S experience with willingness to upskill)
Familiarity with Six Sigma / continuous improvement methodologies
Competent user of Microsoft Office and databases; confident with QMS/ECN/ERP tools
Excellent communication, stakeholder management and organisational skills; proactive, analytical and detail-oriented
Desirable: First Aid, Fire Marshal, and COSHH Awareness training (can be provided)
Additional Information
25 days holiday + bank holidays
Company pension (5% employee / 3% employer)
Eyecare scheme
Cycle to Work scheme
Full induction and ongoing training, with a tailored development plan and career progression opportunities
To express interest in this role, please forward your latest CV, including your current/most recent remuneration package and notice period. For a discreet, detailed discussion, contact Daniel Marlow on (phone number removed). You can also connect on LinkedIn: (url removed)