Do you have a passion for working with people and have natural leadership skills such as influencing, motivating, and engaging well with others? Our customers are at the heart of everything we do. As a Pensions Team Manager, you will be responsible for supporting your team to provide the best service to our customers and work with colleagues at all levels to provide strong and clear leadership for your team, managing all areas of performance and ensuring that team objectives are achieved.
You'll play a key role in creating a culture of continuous improvement within the team, helping to develop new ways of working that boost performance, enhance customer service, and reduce costs. Provide effective day to day management of individuals within the team which promotes the achievement of specific service delivery targets and an excellent customer experience. Inspire and motivate the team for optimisation of resource capacity to ensure it meets the work demand through timely interventions and positive performance management.
Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Our benefits include:
* Flexible working
* Flexi time
* Hybrid working model
* Career development
* Active wellbeing and inclusion networks
* Excellent pension
* Access to a wide range of benefits and high street discounts
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.
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