Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
Responsibilities
* Discover client requirements and pain points to propose and configure tailored propositions.
* Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client’s tech stack.
* Develop technical proposals and sharp RFP responses.
Experience
* 2 to 4 years of experience as a sales engineer in enterprise SaaS.
* Proficient in AI, cloud-based solutions, APIs, and integration methodologies
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