Customer Development Executive – McCurrach on behalf of The Magnum Ice Cream Company
Location: Torquay & Surrounding areas (Ideal postcode TQ1)
Contract: Permanent, full time (40 hours per week)
Salary: £29,000 basic, up to 10% bonus, lunch allowance & other benefits
As a Customer Development Executive (CDE) you will promote the total Walls portfolio to a range of independent customers and identify and win new, high‑potential accounts. Working to a dynamic, data‑led call plan, you will shape and execute your territory strategy with the support of your Regional Manager, driving growth through increased distribution, availability, visibility, compliance and execution of our iconic ice cream brands.
What You’ll Do
* Partner with customers by building strong, long‑lasting relationships, understanding their business needs and local consumers, and delivering tailored solutions.
* Drive outstanding in‑store execution, ensuring optimal availability, compliance and visibility through practical activation and influence over wholesaler transfer orders.
* Create and deliver a winning territory business plan, taking a business‑development approach to grow distribution, sales and market share.
* Use data and insights to track performance, deliver against KPIs and embed best practice across your territory and wider team.
* Manage CAPEX assets such as freezers on loan and premium POS, ensuring outlets meet contractual terms and conditions.
* Support the execution of Joint Business Plans (JBPs) within QSR chains at a store level.
* Maintain strong administrative standards, ensuring all systems, reporting and compliance tasks are completed accurately and on time.
About You
* You’re commercially focused, resilient and tenacious, with a strong desire to win and grow your territory.
* You have excellent communication and people skills, with the confidence to influence a wide range of stakeholders.
* You may have previous experience in FMCG, direct sales, convenience or field sales, with a proven ability to develop accounts or territories – not essential but desirable.
* You’re organised and disciplined, with strong administration, planning and negotiation skills.
* You’re IT‑literate, comfortable using MS Office, CRM or other sales systems, and keen to use data to drive decisions.
* You’re self‑motivated, adaptable and able to work both independently and as part of a high‑performing team.
* Full valid driving licence, eligibility to work in the UK and live within commuting distance of the role – all essential.
What We Offer
* A starting salary of £29,000, up to 10% annual bonus.
* Tax‑free lunch allowance.
* A company vehicle & fuel card.
* Flexible (SMART) working.
* Continuous coaching, learning & development.
* Employee Assistance Programme.
* 23 days paid holiday + public holidays.
* Annual leave purchase scheme.
Please note this role requires a full UK driving licence (with no more than 6 points or previous bans) and all offers will be subject to a successful DVLA licence check.
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