Join to apply for the Nights Quality Engineer role at Ethos Foundation
3 days ago Be among the first 25 applicants
Join to apply for the Nights Quality Engineer role at Ethos Foundation
We are currently seeking an experienced Customer Quality Assurance Specialist (Nights) to join our client's team in Birmingham. This is a hands-on role, ideal for someone with a proactive mindset and a drive for continuous improvement.
Quality Engineer - Nights
Birmingham
Monday to Thursday 9pm to 7am
Reporting to the Quality Manager, you will play a critical role in maintaining customer confidence and ensuring that all quality concerns are addressed swiftly and effectively. You will consult closely with internal teams and customers across Europe, managing and coordinating all aspects of customer quality issues during the night shift.
This role will see you working across a variety of formal forums and projects, from managing customer complaints to supporting internal process improvements
What You Will Receive
* 4-Day Working Week
* 26.5 Days Annual Leave
* 8% Pension
* Life Assurance
What will the Quality Engineer be doing?
* Investigate and coordinate customer concerns, including product traceability and inspection activities.
* Produce and manage detailed 8D and 5Y root cause reports aligned with customer-specific requirements.
* Monitor and report on quality KPIs, including complaints per million (CPM), cost of poor quality (COPQ), and customer scorecards.
* Lead containment activities, ensuring non-conforming product is quarantined and corrective actions are taken.
* Chair meetings and customer visits to address quality issues and implement long-term resolutions as required.
* Collaborate daily with Warehouse, Supplier Quality, and Material Planning & Logistics (MP&L) teams.
* Support sales and customer-facing teams on technical quality topics and escalate concerns where appropriate.
Essential
What we are lookg for in the Quality Engineer
* Proven problem-solving skills using structured tools such as 5 Why, fishbone diagram or similar.
* At least 5 years of practical experience with 8D/5Y methodologies in a quality-focused role
* Engineering qualification to ONC level or higher
* Strong analytical skills and attention to detail
* Advanced user of MS Office; capable of preparing quality presentations and reports
* Valid driving licence – travel within the UK and Europe may be required.
* Comfortable reading and interpreting technical drawings and using measurement tools.
Desirable
* Knowledge of industry standards including ISO 14001, ISO 45001, IATF 16949
* Experience working with customer portals and quality systems.
* Familiarity with PPAP documentation and quality audit processes
What You Bring
You're a initiative-taker with a systematic approach and an eye for detail. You work well under pressure, prioritise tasks effectively, and thrive in an environment where problem-solving and quality take centre stage. You are equally comfortable working independently or collaborating with colleagues to meet shared objectives.
If you are ready to take the next step in your quality career and thrive in a night-based role, we invite you to apply. Join a team where your expertise and dedication to quality will be recognised and rewarded.
At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website: /
LNKD1_UKTJ
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
* Industries
Civil Engineering
Referrals increase your chances of interviewing at Ethos Foundation by 2x
Get notified about new Quality Engineer jobs in Birmingham, England, United Kingdom.
Birmingham, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 15 hours ago
Oldbury, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 3 weeks ago
West Midlands, England, United Kingdom 2 weeks ago
West Midlands, England, United Kingdom 2 weeks ago
Dudley, England, United Kingdom 1 month ago
Walsall, England, United Kingdom 11 months ago
Coventry, England, United Kingdom 1 week ago
Coventry, England, United Kingdom 3 weeks ago
Coventry, England, United Kingdom 1 day ago
Swadlincote, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 4 weeks ago
Coventry, England, United Kingdom 4 weeks ago
Birmingham, England, United Kingdom 5 days ago
Wednesbury, England, United Kingdom 6 days ago
Worcestershire, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 1 week ago
Water Orton, England, United Kingdom 1 day ago
Manufacturing Engineer (Manufacturing Engineer-General)
West Midlands, England, United Kingdom 2 weeks ago
Manufacturing Engineer (Manufacturing Engineer-General)
Birmingham, England, United Kingdom 2 weeks ago
West Midlands, England, United Kingdom 1 day ago
Cannock, England, United Kingdom 2 weeks ago
Warwickshire, England, United Kingdom 1 week ago
Quality Systems Analyst (Engineer)- KTP Associate
West Midlands, England, United Kingdom 4 weeks ago
Graduate Advanced Manufacturing Engineer
Birmingham, England, United Kingdom 2 weeks ago
Droitwich Spa, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 4 months ago
West Midlands, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr