Join to apply for the Area Manager, Customer Fulfillment role at Amazon
Join to apply for the Area Manager, Customer Fulfillment role at Amazon
Get AI-powered advice on this job and more exclusive features.
Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilities
* Create, oversee, and drive a culture of safety and wellbeing
* Analyse and implement changes to keep quality and productivity at a consistently high level
* Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
* Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
* Work collaboratively with management-level colleagues to standardize shift practices
A day in the life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
Basic Qualifications
* A degree
* Relevant experience in people management
* Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
* Relevant experience in using data or anecdotal evidence to influence business decisions
* Advanced proficiency in verbal and written English and local language
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
* Experience working with Lean, Six Sigma and Kaizen techniques
* Experience working in another logistics environment
* Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon UK Services Ltd.
Job ID: A2912193
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management, Distribution, and Supply Chain
* Industries
Software Development
Referrals increase your chances of interviewing at Amazon by 2x
Get notified about new Fulfillment Manager jobs in Swansea, Wales, United Kingdom.
Swansea, Wales, United Kingdom 3 days ago
Swansea, Wales, United Kingdom 1 month ago
Operations Manager : Retail Cafà Operations
Swansea, Wales, United Kingdom 1 week ago
Broughton, Wales, United Kingdom 1 week ago
Sr. Program Manager, Amazon Grocery Logistics Delivery
Swansea, Wales, United Kingdom 1 week ago
Pencoed, Wales, United Kingdom 2 weeks ago
Pencoed, Wales, United Kingdom 2 weeks ago
Pencoed, Wales, United Kingdom 2 weeks ago
Pencoed, Wales, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr