At Altro, we’ve been making high-quality flooring and wall cladding for over 100 years. We’re a family-run business with strong values, and we care about our people, our customers, and the spaces we help create. Our purpose is simple: to make environments better for people’s wellbeing—physically and emotionally.
We’re looking for someone with supervisory experience, ideally in a manufacturing or production environment, to manage our Samples team. This is a hands-on role where you’ll be making sure sample orders go out on time, stock levels are under control, and the team is supported day-to-day.
The role is Monday to Friday, 8am-4pm and based on site at our Letchworth Garden City head office.
About the Role
What you’ll be doing:
Overseeing the team that prepares and sends out product samples—making sure everything’s accurate, on time, and up to standard.
Working with other departments like Marketing, Sales, Design, and Manufacturing to support product launches and campaigns.
Keeping track of stock, ordering materials, and working with suppliers to make sure we’ve got what we need.
Making sure sample materials match our brand and look professional.
Spotting ways to improve how we work—whether that’s saving time, cutting costs, or making things easier for the team.
Being the main contact for sample-related queries across our global teams.
BenefitsEnhanced family friendly benefits
Including Maternity, Paternity and Shared Parental Leave.
Holidays
We all need a break, and our holiday entitlement starts at 25 days plus bank holidays. Don’t worry if you need a little extra... you can buy some more!
Employee Benefits Hub
Many of us are feeling the pinch at the moment from the rising cost of living. As a result, we have looked into ways in which we can further support employees during these challenging times and we have launched our Benefit Hub to all UK employees which entitles us to exclusive discounts with our retail partners.
Learning and Development
We have a comprehensive programme of in-house training and coaching as well as access to external courses to ensure that you can continue to grow and develop throughout your career with the Altro group.
Pension
A defined contribution pension scheme available for all staff. The minimum contribution level is 4%, which will be matched by the company, however if you wish to contribute a higher level, this will be matched by the company up to 6%, in line with your length of service and the benefit being provided
Life Assurance
Hopefully never needed, but from day one you will be covered by our life assurance scheme which will pay up to four times your annual salary
Occupational Health
We offer occupational Sick Pay and even have an onsite Occupational Health Service available to help get you back on track.
Employee Assistance Programme
A 24-hour helpline to support you through any of life’s issues or problems. EAP service is entirely confidential, reliable and as a professional EAP provider, Heath Assured have teams of qualified experts to answer your calls any day, any time. They can support you on the telephone, online or in person; whichever is most suitable and appropriate. Some services are also available for anyone in your household.
Volunteering
In support of our Foundation vision, our wish is for every employee, globally, to give one day per year (the day is paid for by the company), to volunteer for a healthcare related charity/organisation. Just one day, can make a big difference!
Social Events
There are a variety of social events across the group, including the company Christmas party.
Retirement Planning
It might be a long way off, but we know it’s not always easy to stop working so we provide advice and support to ease the transition to retirement.
Eye Care
Free eye tests are available for all employees.
Long Service
We offer long service awards to all our employees.
Parking
Don’t worry about getting parked...we have free car parking at all our sites.
Additional benefits (depending on your role)
Hybrid Working
Providing flexibility around both home and office working.
Car Allowance
Certain positions with us entitle you to car allowance.
Private Medical Scheme
The type of cover available to you will be dependent on your job.
Requirements
What we’re looking for:
Someone who’s managed or supervised a team before—ideally in manufacturing or operations.
Comfortable working with suppliers and coordinating deliveries.
Good with systems and processes—especially stock control and planning.
Experience with product launches or marketing materials would be helpful.
Experience of managing budgets.
Confident using Microsoft Office and ideally JD Edwards (or similar systems).
You’ll need:
GCSEs (or equivalent) in English and Maths.
A practical, organised approach and a good eye for detail.
Strong communication skills and a team-first attitude.
A proactive mindset—someone who spots problems and gets stuck in to fix them