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Internal client relationship manager

London
Giant
Client relationship manager
Posted: 2 February
Offer description

Do you enjoy building relationships and winning new business over the phone?


At Giant Group, we’re looking for an Internal Client Relationship Manager to drive new business and grow SME recruitment agency accounts.


What we offer

Salary: £30,000 - £35,000 per annum +£50-55k OTE

Contract: Permanent

Hours: 37hrs per week, Mon to Fri 9AM -5:30PM

Location: At our Uxbridge or Chelmsford Office


About us

We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.


To understand more about Giant Group and our services please browse our website at: www.giantgroup.com



About the role

As an Internal Client Relationship Manager, you will have an impact on driving new business acquisition and managing SME recruitment agency accounts. Therefore, you will sell the full range of Giant’s services, increasing revenue and profitability across the Group. By ensuring you target the right recruitment businesses through effective phone-based and marketing activity, you will establish Giant as a preferred supplier and build strong, lasting relationships with senior decision-makers and recruitment consultants alike.

The desired outcome of your role will be to strengthen Giant’s position as the market leader in payroll and background checking services for the recruitment sector.


Key responsibilities

* Achieve individual revenue and activity targets.
* Driving new business acquisition and account growth within the SME recruitment agency market.
* Ensuring effective targeting, pipeline management, and use of phone and marketing activity.
* Building and maintaining strong relationships with senior decision-makers and key stakeholders within recruitment agencies.


About you

Ideally you will have proven experience in inside sales or telesales, ideally within recruitment services, payroll, MSP, or a related B2B environment.


You can only excel in this role if you have:

* Strong commercial acumen with the ability to identify, qualify, and convert sales opportunities.
* Outstanding communication and influencing skills, comfortable engaging senior decision-makers.
* A data-driven mindset, using KPIs and CRM insight to drive performance and continuous improvement.
* High levels of resilience, energy, and accountability in a fast-paced sales environment.


Application Deadline

Applications will close on 11 February 2026


Employee Benefits

* 31 Days Holiday: Enjoy generous time off, inclusive of bank holidays.
* Pension Scheme: Secure your financial future with our pension plan.
* Enhanced Maternity and Paternity Pay: We're here to support your growing family.
* Supporting Childcare: Support for parents returning to work.
* Life Assurance: We've got you covered.
* Employee Referral Bonus: Refer talent and earn rewards.
* Birthday Leave: Celebrate your special day with an extra day off.
* Leave for Volunteering: Day off for charity work.
* Employee Assistance Program: Get the support you need when you need it.
* Buy Additional Holidays: More time for you, when you need it.
* BHSF Health Cash Plan: Your health is our priority.
* Giant Advantage: Exclusive discounts for our amazing team.
* Soft Loans: Emergency loans for unexpected expenses
* Subsidised Gym Membership: Stay fit and healthy with Nuffield Health.
* Role-Relevant Training: Invest in your career growth.
* Long Service Awards: Celebrate your loyalty and dedication.



All roles at Giant Group are subject to pre-employment checks. We’re proud to be an equal opportunities employer, and welcome applications from all candidates, including those with a disability, who meet the essential criteria for the role. Please note that we may close this advert early, so we encourage early applications.

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