Social network you want to login/join with:
We are seeking an experienced individual with extensive knowledge in customer service to provide a warm and friendly welcome as part of the on-site Front of House Team, located in Edinburgh Haymarket.
In this role, you will be responsible for delivering the highest level of client care and customer service to all associates, including visitors, occupiers, and internal colleagues. You will also handle administrative duties. Computer literacy is essential. The role focuses on facilitating meeting rooms and providing hospitality (teas, coffees, and occasional catering) across meeting rooms and event spaces.
This is an exciting opportunity for someone looking to develop their career and join a fast-growing company. We foster a welcoming and engaging environment, offering you the chance to play a vital role in our daily activities and contribute to the future success of Vigilant Security. While experience is preferred, we welcome candidates from various backgrounds, as full training will be provided.
The attendance pattern is Monday to Thursday, totaling 20 hours per week (8 am - 1 pm), with occasional flexibility required for early starts or late finishes.
Accountabilities:
* Provide high-quality customer service in all communications with internal and external clients.
* Order and deliver hospitality according to pre-booked requirements.
* Prepare meeting rooms and event spaces promptly, ensuring they are tidy and set up for meetings, including furniture arrangements and equipment requests.
* Clear meeting rooms after use to prepare for the next meeting.
* Ensure compliance with health and hygiene standards when providing food and drinks.
* Coordinate with wider teams to ensure smooth office operations.
* Perform other ad hoc office support duties as required.
The ideal candidate should be professional, driven, flexible, enthusiastic, proactive, and a team player. They should be well-presented, possess clear and confident communication skills, and have an eye for detail. The ability to multi-task, prioritize, and manage time effectively is essential. The candidate should be able to work independently to meet deadlines with minimal supervision.
#J-18808-Ljbffr