One Wild Team
“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."
Team: Housekeeping
Reporting Line: Sutherland Operations Manager
Direct Reports: Housekeeping team
Key Relationship:Housekeeping Standards and Procurement Manager
Location:Working across multiple WildLand sites in the wild north of Sutherland, Scotland
Hours: 40 hours per week; permanent; full time or part time; flexible working available
Salary & benefits:Competitive salary, benefits and a great place to work
The Role
Your role is to supervise the Housekeeping Team to ensure the consistent delivery of the highest quality of Guest Experience. You will be responsible for organising the daily housekeeping operations effectively and efficiently. You and your Team will demonstrate our values and align with our Purpose, Vision and Brand, as well as the behaviours of One Wildland Team and One Wild Way.
Key Responsibilities
1. Be a role model of WildLand Leadership and Team work.
2. Supervise your Team to consistent high performance.
3. Align you and your Team with our People Ethos and Health & Safety requirements.
4. Ensure alignment to the operating and training standards and procurement protocols set by theHousekeeping Standards and Procurement Manager.
5. Supervise the delivery of a consistently high standard housekeeping service to all our properties.
6. Partner with Front of House and Chef Team to enhance the overall guest experience.
7. Identify opportunities to continuously improve the Guest Experience.
8. Fulfil the Front of House function as part of a flexible and adaptable team where required.
9. Participate in the WildLand management systems and processes which support a sustainable business.
Our People
We attract individuals from all walks of life and of all ages. And all of us love the big adventure of the outdoor space, activities from wild water swimming to mountain hiking and biking; and a love of this special part of our planet.
Who you are
You will have a proven track record ofbeing an exemplary team player with a high level competence in communication, interpersonal skills and managing a team to deliver high performance.You will already have housekeeping experience in a high quality environment.
Our Offer
Alongside competitive pay and benefits, becoming part of Wildland is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.
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