Regional Customer Relationship Manager
Barchester Healthcare
Arundel, West Sussex
£45,000 per annum
Permanent
Full time
NEW
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry‑leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
* Attritive salary, alongside a competitive commission structure
* Access to a range of retail and leisure discounts
* Access to a range of wellbeing support and Best Doctors Service
* Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
* Managing enquiries to improve the conversion rates and achieve occupancy targets
* Excellent communication skills.
* Networking within the local community to raise the profile of the home and generate enquiries
* Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
* Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
* Have proven sales and marketing experience preferably in healthcare but not essential
* Have the ability to analyse data on Salesforce or similar CRM application
* Be self‑motivated and target driven
* Have interpersonal and professional qualities
* Confident user of Microsoft Office (Excel/Powerpoint)
* Full UK driving licence.
NEED TO DO:
* Represent Barchester and our state of the art home in a friendly and professional manner.
* Responsible for all sales activity for the home.
* Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
* Engage with residents and relatives to understand their experience and requirements.
* Respond to sales enquiries.
* Actively generate leads and identify local marketing opportunities.
* Maintain a contacts database.
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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