Demand Planner - London itsu [grocery] are hiring: demand planner itsu is a crusading, dynamic, & fast-growing chain of Asian-inspired healthy food shops. itsu [grocery], brings the itsu vision into retail/wholesale worldwide. itsu [grocery] is looking for a demand planner to join its supply chain team. They will work closely with the sales team to manage the demand forecast for our key accounts, as well as being key to the S&OP process of the business. They should be analytical, detailed and have a passion for efficiency. responsibilities Reporting to the Demand Planning Manager, work with the sales team to generate timely and accurate demand plans for all product categories in your customer accounts. Owner of forecast accuracy KPIs for your customer accounts. Drive root cause identification and corrective actions at SKU level. Challenge the sales forecast to drive excellent DPA and eliminate bias. Assist in the demand planning & S&OP processes to complement and challenge the wider business; maximise the robustness of the forecast given to supply planning, such as NPD project launch planning. Build strong relationships internally & externally, taking a collaborative approach to forecasting and other projects. Conduct regular reviews of customer level data (e.g. EPOS, stock holding) to help assist and challenge the sales team in their forecasting. Ensure business information platforms such as Power BI are updated with customer ROS/stockholding information. Help to develop these platforms to provide insights for the demand team and wider business. Work with the wider supply chain team to find efficiency savings and reducing cost-to-serve. you Analytical with strong Microsoft Excel knowledge. Power BI &/or Anaplan experience a bonus! Good organisation skills and ability to communicate effectively as part of a team and with customers. 2 years demand planning experience in FMCG. The energy and self-motivation to work within a rapidly growing business that is constantly evolving with changing priorities, with a flexible and can-do attitude. Pro-active, identifying issues as or before they arise. A track record of influencing and building relationships with internal and external stakeholders. Ability to work under pressure, meet targets and deadlines. what we offer Join a successful and high growth food business. Central London office, 3 days in the office and 2 days at home Competitive salary Bonus scheme 25 days holiday Private Health Insurance Company Pension Scheme Free itsu lunch 50% itsu discount we want to hear from you Start date: asap