U.S. Citizenship and an Active Secret Security Clearance is required.
This job is onsite in Portsmouth, VA.
Position Overview
We are seeking a highly organized and motivated Technical Writer to join our team. This role requires strong expertise in technical documentation, configuration management, and process documentation. The position focuses on developing, maintaining, and improving process manuals, agreements, and corporate documentation, while supporting documentation standardization, process improvement initiatives, and reporting efforts across the organization.
Key Responsibilities
* Develop, edit, and publish technical documentation, manuals, and process materials
* Gather and interpret technical information and coordinate formatting and layout for publication
* Provide technical writing support, including configuration control and version management for documentation
* Create and maintain process manuals and related documentation for enterprise systems and operations
* Develop agreements, memoranda, and formal documentation to support organizational processes and initiatives
* Coordinate internal and external document reviews to ensure accuracy, consistency, and stakeholder alignment
* Create Standard Operating Procedures (SOPs) and technical documentation across multiple functional areas
* Prepare meeting minutes, action items, summaries, and presentation materials
* Support development of technical reports, including metrics documentation and data analysis summaries
* Assist with presentations, collaboration tools, and documentation repositories (e.g., SharePoint, Teams)
* Maintain and update business process documentation, including “As-Is” state process maps
* Ensure documentation consistency, quality, and adherence to established standards
Basic Qualifications
* Bachelor’s Degree in English, Communications, Technical Writing, Journalism, or related field
* Minimum of 3 years of experience with configuration management processes
* Proficiency with Microsoft Office Suite and documentation management tools
* Active Secret Security Clearance
* 4–7 years of experience in process improvement, including data gathering, analysis, change management, process implementation and evaluation activities.
Preferred Qualifications
* Master’s Degree in a related field
* 4–7 years of experience in technical writing or documentation management
* 8+ years of experience developing and maintaining technical documentation
* Experience supporting complex technical or government-related programs
* Familiarity with structured documentation standards and process-driven environments
* Certified Professional Technical Communicator (CPTC) or similar certification
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