This job is with MSD, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description
We are a well-established pharmaceutical & livestock ID company in the UK, with a rich history of 80+ years in researching, developing, and supplying medicines and vaccines for animals. We are dedicated to preventing and treating diseases at every stage of life.
Responsibility to oversee the relationships of the company with its most important customers in the South region. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's products & solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
Responsibilities:
Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Skills/Experience:
Experience in sales and providing solutions based on customer needs
Degree level or relevant qualification
Proven experience as key account manager
Understanding of the Agricultural Retail sales function
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
Problem-solving and negotiation skills
If you are ready to join a customer-centric, market-leading, and innovative organisation in the animal health industry, please apply now!
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable Shift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Account Management, Business, Communication, Communication Management, Complaint Management, Customer Communications, Customer Engagement, Customer Relationship Management (CRM), Customer Value Management, Management Process, Product Marketing, Product Sales, Stakeholder Relationship Management, Strategic Customer Development, Strategic Growth Preferred Skills:
Job Posting End Date:
10/10/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID: R366863