Customer Success Engineer - SASE
* United Kingdom (Remote / Hybrid)
* 12-Month Fixed-Term Contract
* £75,000 per annum
* Full-time
The Opportunity
We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK.
This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions.
This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position.
What You'll Be Doing
* Acting as the primary technical contact for enterprise customers
* Supporting implementation and integration of SASE solutions
* Driving adoption and optimisation of cloud security platforms
* Troubleshooting complex networking and security issues
* Managing escalations and coordinating with engineering teams
* Advising on SASE best practices and security governance
* Identifying risks and supporting mitigation strategies
* Building deep expertise across the SASE stack
What We're Looking For
Experience
* 5+ years in a technical role such as:
* Security Engineering
* Network Engineering
* Technical Consulting
* Post-sales / Customer Engineering
* Strong customer-facing experience in enterprise environments
* Proven hands-on experience with SASE solutions (essential)
Technical Skills
* Strong understanding of SASE architecture and components
* Solid networking fundamentals
* Experience with firewalls, routers, switches and VPNs
* Knowledge of CASB, SWG, ZTNA and DLP technologies
* Routing protocols (BGP, OSPF, EIGRP)
* Experience with IPSEC, SSL, PKI
* Authentication protocols (SAML, SSO, LDAP, RADIUS)
* Linux knowledge (Bash or Python beneficial)
Why Apply?
* Work with cutting-edge SASE and cloud security technology
* Exposure to large-scale enterprise environments
* High-impact role supporting critical security infrastructure
* Fast-paced, international environment
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