Why FRG ? • Dynamic Environment: Join a team where your input is valued and you can make a real impact. • Professional Growth: Access ongoing learning and development opportunities to help you advance your career. • Industry Recognition: Work for an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations. • Inclusive Culture: Be part of a workplace that values inclusion, happiness, and teamwork. Join First Response Group as a Crowd Safety Steward working at a major football and events venue based in Watford. This is a front-facing role where professionalism, awareness, and customer service matter just as much as safety. You will help create a safe and positive environment for spectators while supporting event operations from arrival through to departure. Key responsibilities Welcoming spectators and providing clear directions and assistance Monitoring crowd movement within concourses seating areas and entrances Managing queues and access points during peak periods Identifying and reporting safety risks or unusual behaviour Supporting emergency and evacuation procedures when required Working closely with supervisors and control room teams Requirements: Level 2 Spectator Safety Certificate A professional and approachable attitude Strong communication skills Ability to remain calm in busy and high-pressure environments Reliability and flexibility to work event schedules Right to work in the UK