Moonpig Tamworth, England, United Kingdom
Overview
We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. We lead the online gifting revolution with products, technology and heart, helping people stay close and celebrate moments that matter. This role is based on-site at Tamworth with a competitive salary and benefits.
About the Role
As our new Shift Manager – Fabrication and Print, you’ll lead the print and fabrication operations at our Tamworth site. You’ll manage a team producing items from balloons and mugs to personalised household products, oversee performance and health & safety, and keep production running smoothly. You’ll be a hands-on leader who supports the team during peak periods and drives continuous improvement.
Key Responsibilities
* Lead and develop the Print and Fabrication teams, ensuring operator training and competency
* Oversee daily operations, ensuring consistent achievement of SLAs and production output
* Manage rotas, staffing, and training plans to maintain a safe and skilled workforce
* Collaborate with the Shift Manager – Off-the-Shelf and Maintenance teams to optimise workflow
* Monitor consumables and materials, ensuring efficient stock management and reordering
* Maintain high standards of cleanliness, organisation, and Health & Safety compliance
* Log and communicate shift updates, technical issues, and team development progress
* Lead continuous improvement initiatives to boost efficiency, safety, and quality
* Step in during busy periods to keep operations moving
About You
* Experience leading in a fast-paced production or operational environment
* Strong people management skills – coaching, training, and developing teams
* Knowledge of digital print and fabrication machinery, such as HP presses and finishing equipment
* Organised and proactive, with great communication skills and a hands-on mindset
* Focused on Health & Safety with a drive for high operational standards
* Comfortable working cross-functionally with supply chain, maintenance, and operations teams
* Passionate about continuous improvement and team performance
Interview Process
Stage 1: On-site meeting with the Hiring Manager and one team member (45–60 mins). Stage 2: On-site meeting with additional team members (45–60 mins). Our interview process may vary depending on role, availability, or business needs; we aim to keep candidates informed of changes throughout the process.
What’s in it for you?
We empower our team to do their best work. Benefits include: competitive pay and bonus, private medical and dental care (UK), mental health support, on-site food trucks during busy periods, celebrate birthdays and anniversaries, a supportive warehouse environment, fixed shift patterns for balance, learning opportunities and internal development paths.
Our Values
* Be Brave – We speak up, take initiative, and try new things
* Raise the Bar – We do great work and seek to improve how we work
* Keep it Simple – We focus on what matters and get things done
* Think Team – We support each other and work as one team
Equality, Diversity & Inclusion
Moonpig Group is committed to creating a workplace where everyone belongs. We celebrate diversity and support flexible hours, neurodiverse colleagues, and inclusive practices. We have employee-led groups and an EDI committee to help ensure every voice is heard. If you have a preferred name or pronouns, please share them in your application. Reasonable adjustment requests during the interview process are welcomed.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Technology, Information and Internet
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