Overview
Join our team at M&S as a Customer Assistant in our Foods section. You’ll become a champion of our high-quality products, great value offers, and excellent customer service. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
Working pattern
* Tuesday 05:00-09:00
* Thursday 05:00-09:00
* Saturday 05:00-09:00
Saturday 05:00-09:00
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and communication channels to deliver for the customer every time
Key Capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Requirements and policies
Under 18 disclaimer: This job role involves working early mornings and we can’t consider applications from anyone under the age of 18, to comply with health and safety legislation.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy and welcome flexible working. If you require reasonable adjustments to any part of our recruitment process, please share those requirements when completing your application.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
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