Job Description Product Support Engineer - Rail Mobile Location: Mobile to cover London & Bristol Area – Van provided Full Time - Shift work days & nights
Position Summary
As the Product Support Engineer for Rail and you will report to the Site Team Leader or Site Supervisor.
The Product Support Engineer will conduct and support routine maintenance and repairs on MTU rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). It includes embracing digitalisation.
What you will be doing
* Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
* Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
* Conduct planned maintenance tasks in accordance with the operating instructions.
* Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer's equipment.
* Undertake fault finding and repair when required using appropriate technical information (e.g. technical drawings and fault finding guides).
* Complete relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
* Proactively involve in the Company's HSQE management processes.
* Maintain cleanliness of the SGB onsite facilities.
* Attend local and factory training courses when necessary to ensure skills remain current.
* Participate in 24/7 shift working including callout when required.
* Work as a mobile engineer if required, van will be provided.
* Perform any other related activities reasonably required e.g. to cover work in another depot.
* Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
* Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.
Position Qualifications
* From an engineering background.
* NVQ Level 3 in Engineering or Equivalent.
* Outstanding safety awareness.
* Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal.
Preferred Requirements
* Proactive and good initiative.
* Strong organising skills and a flexible attitude.
* Works well with others.
Regional Benefits
* Generous annual leave.
* Retirement savings through the Rolls-Royce Retirement Savings Trust.
* Group life assurance provides a lump sum benefit if you die whilst employed by Rolls-Royce.
* Group income protection provides income in the event you are unable to work due to illness or injury.
* Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free.
* Digital GP provides a convenient way for you to access GP consultations.
* Employee Assistance (EAP) and Live Well programmes.
Rolls‑Royce is committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Type of Contract
Permanent
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