Overview
We are recruiting for a role in the Technology Category group within the Government Commercial Agency (GCA). The position will manage over £14bn of public sector spend, deliver commercial strategy, and drive digital transformation for the UK public sector. Opportunities exist in Digital and Technology Services, Network Services, Hardware, and Software.
Responsibilities
* Effective management of Commercial Agreement performance over its lifecycle to meet customer reach and commercial benefits targets.
* Lead procurement workstreams and contribute significantly to the delivery and management of category commercial agreement procurements, working to agreed timelines.
* Act as a category specialist, proactively advising public sector buyers at all seniority levels on optimal commercial strategies.
* Manage complex enquiries, providing high‑quality advice and guidance to enhance GCA’s reputation as a trusted partner.
* Manage commercial agreement suppliers, synthesize complex data and financial reporting to identify market trends, spending behaviours, and value‑add opportunities.
* Develop strong engagement with suppliers and public sector buyers to share best practice for successful commercial outcomes.
* Work in close collaboration with the Customer Experience Directorate to retain and grow the customer base through added value initiatives and improved service quality.
* Effectively manage risk and issues for agreements, ensuring mitigation and escalation measures are implemented.
* Support the Commercial Lead in evolving category strategies, providing insights based on feedback to continuously improve the Technology category group product portfolio.
* Support team development and resilience, either directly or through matrix management, while identifying and implementing process improvements to optimise category management operations.
Qualifications
* Experience of procurement in the technology category, with a track record of managing contract performance and delivering value for money.
* Strong commercial acumen with the ability to assess large data sets and make informed decisions in a complex commercial environment.
* Experience of supplier and/or customer relationship management within the technology sector.
* Proactively and collaboratively motivate, influence, and persuade diverse internal and external stakeholders across all seniority levels.
* Ability to problem solve and identify continuous improvement opportunities that ensure maximum effectiveness.
Behaviours
* Working Together
* Communicating and Influencing
* Delivering at Pace
* Managing a Quality Service
Technical Skills
* Contract and supplier management
Benefits
* Salary £48,027
* Civil Service Pension with an employer contribution of 28.97%
* Discretionary non‑contractual performance‑related bonus
* Remote working in addition to the advertised office location
* Flexi‑time scheme
* Minimum 25 days annual leave up to a maximum of 30 days, excluding bank holidays
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