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Administrator

Barnstaple
Temporary
Acorn by Synergie
Posted: 1 August
Offer description

Administrator Barnstaple | £12.21 per hour | Monday - Friday | 9am - 5pm | Full time | Temporary Acorn by Synergie are recruiting for an Administrator for a role based in Barnstaple. The role will involve speaking to members of public processing applications and providing customer service. Working hours will be Monday to Friday 9am - 5pm. Job Duties: Deal with enquiries from customers. Keep records up to date and manage these effectively with other work streams / competing demands to meet all deadlines. Work closely with supervisors on daily basis on service failures / alerts, to be able to effectively deal with missed collection reports. Be responsible for customers' sensitive personal data, take personal responsibility to ensure its absolute confidentiality and security. Dealing with assisted waste & recycling application and renewals. Resolve case reports and respond accordingly. Provide support to colleagues as and when required by manager and during periods of high demand. Person Specification: Minimum of five GCSEs or equivalent at grade C or above (inc. English and Maths) or proven equivalent work experience. Minimum of one years relevant work experience (in general administration / updating systems). Level two NVQ in customer service or relevant experience. Have customer-focused approach to dealing with service requests / reports. Ability to prioritise tasks and plan / schedule own workload driven by ...

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