People & Development Business Partner - 1 YR Fixed Term Contract
Imperial London Hotels Group
40 hours a week - £45k + Benefits
Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, Bedford Hotel, President Hotel, Tavistock Hotel, Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Lifestyle Hotel in 2026.
Were looking for a dedicated and approachable HR Business Partner to join our People and Development team at our office near Russell Square, central London. As a key member of our HR team, youll play an essential role in supporting our managers and employees, ensuring our teams have the resources and support they need.
Why Join Us?
People at our heart: The Imperial London Family of Hotels puts people first. And as an HR Business Partner, youll be the go-to person for employee support, helping to create an environment where everyone feels valued and empowered.
Dynamic Environment: Each day brings a new opportunity to make a difference. Youll work closely with our teams across our Bloomsbury based hotels, all within a short walk from each other, providing HR support that helps our team members thrive.
What Youll Be Doing
Provide accurate, timely advice on all People & Development / ER matters to Hotel Managers, HODs, senior leadership and colleagues.
Lead on complex ER cases, including disciplinary, grievance and appeal hearings.
Support managers with conflict resolution and absence management.
Ensure all ER activity aligns with company values and UK employment law.
Deliver a professional, forward-thinking HR service covering the full employee lifecycle onboarding, engagement, ER and compliance.
Use people data, metrics and trends to drive decision-making and support business improvements.
Build strong relationships with managers, coaching and supporting them to confidently lead their teams.
Promote our core values Positive, Care, Collaborate, Growth and Pride in everything you do.
Help shape a culture where colleagues feel valued, supported and able to thrive.
Champion wellbeing initiatives and support improvements to employee benefits.
Strengthen communication and feedback channels across teams.
Who You Are
Proven experience in a People & Development / HR role (Advisor, Officer or Business Partner level).
Strong experience advising managers on ER issues and absence, capability, disciplinary and grievance processes.
Knowledge of HR best practice across recruitment, L&D, employee relations, attendance and engagement.
Up-to-date understanding of UK employment law and GDPR.
Experience handling sensitive and confidential matters with professionalism.
Strong communication skills written, verbal and interpersonal.
Confidence working with managers at all levels.
Excellent organisation, prioritisation and attention to detail.
Problem-solving ability and sound judgement.
Intermediate Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
Qualifications
CIPD Level 5 (or equivalent) or QBE with a minimum of 3 years relevant experience.
Evidence of continuous professional development.
Whats In It for You:
28 days holiday, rising to 33 with length of service (including bank holidays)
Access to ILH Training Academyprogrammes,apprenticeshipsand supported study
Holiday Purchase Scheme
Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
Interest-free Season Ticket Loan
WorkplacePension
Team member flat rate and 50% friends and family hotel discount
50% discount across ILHF&Boutlets
Discounted drinks at Blooms Café
Employee-funded Health Cash Plan
Local Bloomsbury discounts
Early Pay access
Shopping discounts with selected retailers
Salarysacrificeschemesincludingnursery care, cycle to work and technology
Access to mental health first-aiders, wellbeingsupportand the Employee AssistanceProgramme
Ready to Help Shape the Future of Imperial?
If youre passionate about delivering exceptional experiences and want to play a defining role in our newly transformed flagship hotel, wed love to hear from you.
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