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Commercial motor claims handler

Norwich
Permanent
Aviva Careers
Motor claims handler
Posted: 5 September
Offer description

Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team.

We offer flexible working hours with our standard 35-hour full-time contracts, and options for part-time working (minimum of 21 hours over 3 days). If you prefer to increase your hours, we also provide a 40-hour contract with your Team Leader's approval.

Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging.

These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday Friday)

A bit about the job

In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability.

You need to work proactively ...

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