Job Description: Chef Manager
A fabulous independent day school for girls, part of a large group of schools, located in the heart of Notting Hill, London. The school caters to approximately 565 students and staff, offering lunch and a mid-morning snack. It also provides catering for two nearby locations, with some hospitality duties involved. This is a term-time only position, working 40 weeks a year, Monday to Friday.
We are seeking an experienced Chef Manager to join our team at this prestigious London location. The role involves working closely with the catering team and operations manager to ensure high standards in catering and hospitality services. The ideal candidate will have relevant experience, be capable of managing the location's financial budget, and lead the catering team effectively.
Key Responsibilities:
1. Lead the catering team in daily food production and service for members and staff, including liaising with the center for hospitality events.
2. Manage the delivery of the agreed budget and annual financial targets.
3. Develop and maintain quality standards in food, customer service, and presentation across dining and hospitality areas.
4. Prepare and review monthly and annual Profit & Loss statements.
5. Expand and improve catering offerings in line with client expectations and budget constraints.
6. Oversee daily operations of all catering facilities, ensuring compliance with business requirements.
7. Drive departmental change through setting standards and motivating staff.
8. Engage with members and clients to ensure their needs are met.
9. Manage food service operations, including internal and external hospitality.
10. Create an environment of motivation, teamwork, and passion for service.
11. Ensure high-quality food and customer service, responding proactively to customer needs.
12. Update the food offer to reflect current market trends and company values.
13. Ensure age-appropriate and dietary-specific food options are available at all times.
14. Maintain collaborative relationships across departments and within the team.
15. Ensure compliance with all food and beverage policies, standards, and safety procedures.
16. Maintain cleanliness and presentation standards in all dining areas.
17. Be familiar with safeguarding, health & safety, fire, and accident reporting procedures.
18. Conduct staff inductions, reviews, and training, maintaining proper records.
19. Support center activities, including open days and delivery requirements.
20. Perform any other duties necessary for the operation and development of the catering services.
Qualifications and Skills:
* Proven experience delivering high standards of food and service.
* Hands-on catering management experience, leading food production and service teams.
* Excellent communication skills with clients and team members.
* Strong customer service skills with a track record of achievements.
* Team management and motivational skills.
* Flexibility to meet business needs.
* Good command of verbal and written English.
* Relevant culinary qualification such as City & Guilds 706/1 & 2 or equivalent.
Benefits:
* Discounts at major retailers, restaurants, gyms, etc. through the wider wallet scheme.
* Free meals on duty.
* Volunteers leave—up to one day per year.
* Enhanced maternity, paternity, and adoptive leave.
* Cycle to work scheme.
* Recommend a friend bonus.
* Extensive training and development opportunities.
* Well-established apprenticeship programs.
* Social events, employee assistance programs, and career progression opportunities.
About Thomas Franks
Thomas Franks is a founder-led, fresh food catering business committed to excellence, service, and individuality. Our clients and staff are central to our success.
Additional Information
Applicants must have the right to work in the UK. An enhanced DBS check, identity, and reference checks will be part of the process. We are committed to safeguarding children and promoting diversity and inclusion in our workforce.
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