Job Title: Customer Sales Representative Contracted Hours: 36 hours per week Pay: £12.21 per hour plus commission Location: Call centre (with travel allowance eligibility) Opening Hours: Monday - Thursday: 9am - 7pm Friday 9am - 4pm Role Overview: The Customer Sales Representative is responsible for engaging with lapsed clients via outbound calls, reactivating sales opportunities, and accurately updating client records. The role is target-driven with commission incentives to reward sales performance. Product knowledge is a key part of the role, ensuring credible recommendations and customer confidence. Key Responsibilities: Make outbound calls to lapsed clients from provided lists Promote products/services and convert calls into sales Participate in product taste-testing to gain practical product knowledge Accurately enter and update client information in the database Achieve individual and team sales targets Deliver excellent customer service and resolve queries efficiently Requirements: Proven experience in a customer-facing role (face-to-face or phone-based) Strong communication and interpersonal skills Willingness to taste-test products and maintain in-depth product knowledge Sales background advantageous but not essential Organized, with good attention to detail and data entry skills Additional Information: Fuel allowance available for employees living over 10 miles from the call centre Commission paid on qualifying sales If you are interested in this vacancy, please apply with your CV or contact us on 01472 268500 We will look forward to hearing from you! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .