Head of Propositions
Any PayPoint office location (Liverpool or Welwyn Garden City) | Hybrid (3 days per week in the office)
We’re looking for a Head of Propositions to define and own the future of PayPoint’s device and terminal ecosystem.
This senior strategic role shapes how our technology, service models and self‑service solutions evolve — ensuring PayPoint continues to deliver high‑value, fee‑earning propositions while supporting retailers in a changing, cost‑pressured market.
You’ll:
* Own the end‑to‑end strategy for PayPoint’s devices and terminals
* Define the long‑term roadmap for hardware, capabilities and service models
* Lead thinking on self‑service, automation and low‑touch solutions
* Balance innovation with strong commercial and margin discipline
* Work cross‑functionally across Technology, Operations, Product and Commercial teams
We’re looking for:
* Senior leadership experience in propositions, product, hardware or tech‑led services
* Strong commercial acumen and experience building business cases
* Background working with retailers or multi‑site service networks
* Strategic, customer‑focused and influential leadership style
Desirable
* Experience in payments, retail technology, telco, or service‑led hardware environments
* Understanding of self‑service technology, automation, or low‑touch service models