Are you a natural problem-solver who loves helping people? We're on the hunt for a friendly, organised, and tech-savvy Customer Service Executive to join one of our dynamic clients. What You'll Do: Handle returns & warranty claims like a pro Chat with customers via phone & email Schedule service visits and send out spare parts Keep things running smoothly behind the scenes Work with engineers, accounts, and the factory team What You Bring: Top-notch communication skills A cool head under pressure Microsoft Office know-how (Opera is a bonus!) A positive, can-do attitude Why You'll Love It: Supportive team vibes Real impact on customer happiness Room to grow and learnThis is a full-time office-based role in Alfreton - if it's one for you, APPLY NOW