Overview
This role provides high-quality administrative support to the Executive Assistant and Executive Team, contributing to the smooth running of Trust-wide operations, events, and innovation projects. The apprentice will work closely with the Executive Assistant to support executive-level functions, including diary management, event coordination, innovation delivery, and administrative workflows. This apprenticeship offers a structured learning pathway, combining practical experience with formal training in business administration, while supporting the Trust's strategic goals in innovation, inclusion, and operational excellence. As a Business Administration Apprentice, you will gain practical experience in a variety of administrative tasks while studying towards a nationally recognised qualification. You will support the Trust-wide administration function and work closely with the Executive Assistant, gaining insight into high-level executive administration and strategic planning. This is an ideal opportunity for someone looking to start a career in education administration or executive support within the public sector.
Responsibilities
* Assist the Executive Assistant with diary management, meeting coordination, and travel bookings.
* Prepare and format documents, reports, and presentations to a professional standard.
* Maintain accurate records, filing systems, and correspondence logs.
* Support internal communications and information flow across departments.
* Handle incoming and outgoing communications (emails, phone calls, letters).
* Greet visitors and respond to routine enquiries from students, parents, and staff.
* Draft emails, letters, reports, and professional correspondence under the guidance of the Executive Assistant or senior leaders.
* Help maintain internal systems, databases, and records.
* Assist in processing invoices, expenses, and purchase orders.
* Support event planning, travel booking, and team coordination tasks.
* Provide administrative assistance for innovation initiatives.
* Help coordinate project timelines, collate updates, and support stakeholder communications.
* Utilise Trust-approved digital tools and platforms including, but not limited to, Outlook, Word, Excel, Teams, SharePoint, or any other systems adopted in the future to manage tasks and workflows.
* Learn to use Trust platforms for document management, scheduling, and communication.
* Handle sensitive and confidential information with discretion and professionalism.
* Any other reasonable requests relevant to the role, as directed by the Executive Assistant or senior leaders.
* You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months.
Training and Delivery
* Training provider: LMP Group: https://lmp-group.co.uk/
* All online/remote learning, no classroom or college day release.
* An allocated tutor will support you throughout the apprenticeship.
* Role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
* Milestones: Organization, IT Skills, Communication, Continuous Improvement, Project Management, Preparation for End Point Assessment.
Next steps and Conditions
* Next steps & Pre-employment checks: Please expect to receive contact from our LMP Education Recruitment team to discuss your application further.
* DBS checks and references will be obtained as part of enrolment if a successful offer is made.
Requirements
* Excellent communication and interpersonal skills.
* Competent in Microsoft Office (Word, Excel, Outlook) or equivalent.
* Strong organisation and time-management skills.
* Excellent telephone manner.
* Attention to detail and accuracy.
* Resilient and patient; enthusiastic, proactive, and eager to learn.
* GCSE or equivalent English (Grade 4) essential.
* GCSE or equivalent Maths (Grade 4) essential.
About the Trust
We are a Multi-Academy Trust comprising six secondary schools and one primary school, located across the Dudley and Staffordshire area. Our Trust is committed to providing high-quality education, fostering collaboration between schools, and ensuring that every pupil has the opportunity to reach their full potential.
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