A major retail company in Bury is seeking a Service Lifecycle Manager to manage the eCommerce production environment. Responsibilities include overseeing incident management, ensuring the operational readiness of services, and maintaining relationships with third-party suppliers for compliance with service agreements. The ideal candidate has substantial eCommerce experience, a strong grasp of ITIL frameworks, and excels in analytical problem-solving. The role demands excellent communication skills and the ability to lead during high-pressure situations.
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