Job Description
Job Title: Field Application Specialist
Salary: £35,000 - £40,000 + Car + Company Bonus Scheme
Location: Candidate's should ideally be based around the Reading/Oxford area. The role mostly covers the Midlands/South region, with UK wide travel when required.
We’re looking for a proactive, customer-focused Field Application Specialist to deliver exceptional on-site support primarily across the Midlands and South region (with full UK travel when required). You’ll play a key role in installing our products, training customers, resolving technical issues, and ensuring they get the very best from our products and solutions. This is a hands-on role that combines technical expertise with relationship building. This is a permanent, full time role, working 37.5 hours per week.
Responsibilities include:
1. Provide on-site customer support for product installation, training, and troubleshooting in line with company policies, procedures, and relevant regulations.
2. Install equipment at customer locations, assemble components, run operational tests, and make adjustments as needed, working closely with internal teams.
3. Deliver engaging, tailored customer training in a variety of formats, supported by clear documentation and materials, ensuring customers can fully uti...