Administration Assistant
Location: Goodson Lodge, Trowbridge, BA14 7JG
Pay rate: £12.54 (Mon-Fri), £13.54 (Sat-Sun)
Contracted Hours: 28.5 Hours per week
About the Role
You will support the Home Manager with reception, administrative, and basic finance activities to ensure the smooth running of the home. As the first point of contact, you'll demonstrate professionalism and a welcoming manner to visitors, residents, and staff. Your responsibilities include ensuring visitors follow infection control rules, coordinating testing requirements, organizing couriers, and handling administrative tasks. You'll also assist with planning and managing events such as residents’ milestone birthdays, fetes, employee presentations, and activities led by our Activities Coordinator.
Our homes foster a fun and caring environment, and you'll work alongside passionate team members committed to providing a safe, warm, and kind atmosphere for all residents and staff. Goodson Lodge is a purpose-built care home in Trowbridge, offering 24-hour person-centred dementia care, residential care, and respite care.
And In Return
We are a well-established, not-for-profit provider, reinvesting all earnings into our residents and staff. We offer a competitive salary, training, development, and a range of benefits including:
* 28 days holiday (including Bank Holidays)
* Higher pay rates at weekends
* Workplace pension
* Free DBS
* Employee Assistance Programme
* Refer a Friend scheme (up to £1000 reward)
* Blue Light Card and “My Rewards” discounts
About You
You should have previous administrative or reception experience and be confident with Microsoft Office. Experience handling cash and maintaining reports is essential. Ideally, you will have GCSEs in Maths and English. Most importantly, you should be comfortable working in an elderly care setting, capable of relating to residents with care and sensitivity. The role is busy and varied, requiring efficiency, organization, initiative, and excellent communication and interpersonal skills. If you believe you have the right skills and attitude to deliver high-quality care as an Administrator, we encourage you to apply and start your career with us today.
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