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Join to apply for the Customer Service Advisor role at 8-i
Our client is looking for a motivated Customer Service Advisor to join their Sheffield-based team, offering real career growth, performance bonuses, and a vibrant work culture!
Customer Service Advisor
Sheffield, S1 2AN
* Full time, permanent
* £24,000 – £26,000 OTE (Base salary + performance bonus)
Please Note: Applicants must be authorised to work in the UK
Our client is more than just a customer service provider – they're a growth-driven, people-first company that thrives in fast-paced sales environments. Based in the heart of Sheffield City Centre, they pride themselves on delivering exceptional customer engagement and brand representation. Their workplace is inclusive, energetic, and committed to unlocking the full potential of every team member. Whether you're just starting your journey or looking to pivot into a rewarding customer-facing career, they offer the perfect launchpad for your development.
The Role
Are you passionate about customer service and excited by the idea of progressing in a sales-driven environment? We're on the lookout for enthusiastic, self-motivated individuals to join us as Customer Service Advisors. This entry-level role offers hands-on experience and structured training designed to equip you with the skills to grow into a future management position.
Key Responsibilities
* Respond to customer enquiries with tailored advice and solutions
* Apply proven sales strategies to boost customer satisfaction and retention
* Support and manage client campaigns with accuracy and creativity
* Collaborate with internal teams to build and maintain strong client relationships
* Represent major brands through face-to-face promotions and engagement
* Set and achieve personal and team KPIs with ongoing coaching and feedback
* Learn about customer psychology, product knowledge, and essential business functions
* Progress towards management with training in public speaking, finance, and operations
Benefits
* Clear progression pathway towards management
* Personal and professional development coaching
* Performance-based bonuses and incentives
* A vibrant team culture that celebrates success
* Opportunities to develop skills in public speaking, HR, PR, and campaign management
The Ideal Candidate
About
They're looking for proactive individuals who are eager to learn, grow, and make a meaningful impact in customer service and sales. If you enjoy connecting with people and thrive in dynamic environments, you'll fit right in. About you:
* Excellent communication skills (verbal and written)
* Fluent English (additional languages are a plus)
* Strong time management and organisational skills
* Friendly and professional customer service etiquette
* Confidence in selling products or services
* A passion for progression and a leadership mindset
* A can-do attitude with the ability to take initiative
Take the next step in your career - apply today and join a company where your potential is unlimited.
How To Apply For The Role
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies please.
Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the Employer should our client wish to move forward with your application.
Other suitable skills and experience include Customer Service Representative, Sales Assistant, Client Advisor, Call Centre Agent, Retail Assistant, Support Specialist, Trainee Manager, Contact Centre Advisor, Brand Ambassador, Sales Executive
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
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