IT System Specialist
Scooterpac is looking for an IT System Specialist to join our team full‑time, in this newly created role, at our Head Office in Lowestoft, Suffolk.
Benefits
* Competitive Salary: £45,000 - £50,000 per annum, depending on experience
* Holiday: 31 days including bank holidays
* Employee extras: Pension scheme, company lunches 4 days per week and an Employee Assistance Programme with opportunities for career growth
About the role
We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands‑on position where you will take ownership of all things IT – from maintaining day‑to‑day systems and providing internal support, to developing and implementing new digital solutions using web technologies, apps and emerging AI tools. It is a full‑time onsite role working Monday to Friday, 8:00 am – 5:00 pm. Candidates must live within a commutable distance to Lowestoft.
Main duties and responsibilities
* Set up, configure and maintain IT hardware, systems and user accounts, including permissions and access control
* Monitor and maintain network performance, connectivity and security, troubleshooting issues to minimise downtime
* Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance and backup/disaster recovery processes
* Provide day‑to‑day IT support across hardware, software and business systems, including installation, updates and user assistance
* Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access and security
* Develop and maintain website functionality, performance, usability and overall user experience
* Explore, implement and support AI tools to improve efficiency, automation and business workflows
* Assist with planning, developing and maintaining internal apps and digital solutions aligned to business needs
* Proactively monitor systems, resolve issues and carry out routine maintenance, updates and improvements
* Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth
About you
As an IT System Specialist you will be proactive, hands‑on and forward‑thinking, with experience in IT support, system administration or a similar role. You will have a strong understanding of networks, hardware and software systems, and an interest in web development, app development and emerging technologies such as AI. You will be confident working independently, managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem‑solving skills, attention to detail and a calm, methodical approach are essential, along with a friendly, can‑do attitude and strong communication skills. You will be able to work across teams, support non‑technical users and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure.
About Scooterpac
Scooterpac is a fast‑growing, forward‑thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience and long‑term dealer partnerships.
If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.
No recruitment agencies, please.
Please check your email inbox and spam/junk mail folder for any email correspondence for this role.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon so that we can make the appropriate adjustments.
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