Bishop's Move are seeking an experienced and dynamic Branch Manager to lead our Aylesbury branch. This vacancy has arisen due to an internal promotion, reflecting our ongoing commitment to developing our people.
The Branch Manager will be responsible for overseeing all day-to-day operations, driving branch profitability, and ensuring the highest standards of customer service and compliance. The ideal candidate will demonstrate strong leadership capability, sound operational judgement, and the ability to motivate and develop a high-performing team.
Key Responsibilities
* Lead, motivate and influence branch staff in a disciplined yet positive manner.
* Attend management, safety, and training meetings.
* Monitor branch performance and implement improvements.
* Collaborate with other branch managers to share best practices and resolve challenges working as a team.
* Coordinate local marketing initiatives in partnership with the Marketing team.
* Oversee facility needs and ensure operational readiness.
* Recruit, train, and manage branch staff, including performance appraisals and incentive plans.
* Maintain compliance with Health & Safety regulations and ISO9002 standards.
* Supervise vehicle maintenance and ensure legal compliance.
* Allocate resources effectively for removals and warehouse operations.
* Ensure accurate financial, operational, and personnel reporting.
* Foster strong customer relationships and uphold service quality.
* Represent the company at industry events such as BAR meetings.
* Client liaison, including first level claims and complaints.
Qualifications & Experience
* Proven experience in branch or operations management with commercial acumen.
* Strong leadership, man-management and team development skills.
* Excellent communication, positive influencing and problem-solving abilities.
* Knowledge of health & safety and quality compliance standards.
* Ability to manage budgets, logistics, and customer service.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Truck Transportation
Location: Aylesbury, England, United Kingdom
#J-18808-Ljbffr