Join Our Team as aIFM Contract Manager – Make an Impact Every DayUniversity of Greenwich, Avery Hill Campus, SE9 2UGMonday to FridayTotal Hours Per Week:40Salary: up to £54,000pa excellent bonus and benefits packageHard FM focusAt Sodexo, we believe that great workplaces inspire great outcomes.We're now seeking an experienced IFM Contract Manager to help lead and deliver best-in-class Integrated Facilities Management (IFM) across the University of Greenwich's diverse and prestigious estate.This is a standout opportunity to work across multiple campuses, including historic listed buildings within a World Heritage setting, where service excellence, innovation and a people-first culture are central to everything we do.About the RoleReporting to the Head of Facilities Management & Workplace Experience, you'll play a pivotal role in driving IFM operational excellence, ensuring our hard and soft FM services consistently exceed contractual, statutory and customer expectations.You'll work closely with Sodexo's leadership teams, the client and key stakeholders to deliver robust governance, high-quality reporting, continuous improvement and an exceptional workplace experience for staff, students and visitors.Leading the delivery of hard and soft FM services across a complex university estateSupporting the development and execution of FM and workplace experience strategiesEnsuring full statutory and non-statutory compliance across all campusesDriving consistent processes, performance standards and best practice across operationsManaging KPIs, SLAs, PPMs and reactive works to minimise failures and financial riskProviding accurate, insightful reporting to support data-led decision makingManaging campus budgets and financial processes including POs, task orders and receiptingOverseeing grounds maintenance services and fleet complianceSupporting innovation, continuous improvement and smarter ways of workingPlaying a key role in out-of-hours and emergency response when requiredChampioning Sodexo's people-first culture, CSR commitments and safety-first mindsetFor a full list of responsibilities please view the attached job descriptionWhat We're Looking ForProven experience in a senior Facilities or IFM management roleExtensive experience leading both hard and soft FM services within a large, complex contractStrong leadership capability with the ability to drive performance across multiple workstreamsDemonstrable success delivering exceptional workplace experienceStrong commercial awareness with experience supporting account growth and value creationConfident stakeholder management, with excellent influencing and negotiation skillsAnalytical, data-led approach with experience using CMMS and performance reporting toolsExcellent IT skills including MS Excel, PowerPoint and Office suiteFlexible, resilient and solutions-focused approach in a demanding environmentWhat We OfferAt Sodexo, this is more than just a job—it's your chance to be part of something greater.We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here's what you can expect when you join us:A competitive salary & excellent benefits package.Opportunities for career growth and development.A diverse, supportive, and inclusive workplace.A chance to make a tangible impact on[specific area, e.g., client satisfaction, sustainability, operational excellence].Additional Perks & BenefitsUnlimited access to an online mental health and wellbeing support platform.An Employee Assistance Programme for legal, financial, and personal support.24/7 access to a virtual GP service.Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.Membership in the Mercer Aspire Pension Plan to help you save for your future.Learning and development opportunities to enhance your career growth.A Bike to Work Scheme, supporting both your fitness and the environment.Ready to Be Part of Something Greater?If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey.Friendly customers. Vibrant communities. Exciting careers.Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications. Keywords hard fm, facilities management