Your new company
Hays are recruiting for a temporary operations' analyst. This role is based in Manchester city centre for a financial service company. This is an immediate starting role. We are seeking a highly organised, detailed and driven Quality & Assurance Analyst. This is a fantastic opportunity for someone passionate about compliance, operational governance, and continuous improvement. In this role, you will be at the heart of maintaining high operational standards across the centre. Working closely with Quality & Assurance Specialists, you'll support assurance activities, strengthen control frameworks, and help shape a culture of compliance and quality through targeted training and knowledge-sharing. You'll also provide essential operational support to the Risk and Operations Services, deputising for office management and facilities responsibilities to ensure smooth day-to-day operations.
Your new role
1. Conduct operational checklist audits and deliver insights on compliance trends.
2. Track control deficiencies and monitor remediation progress.
3. Maintain documentation, ensuring alignment with corporate standards
4. Prepare audit evidence and documentation bundles for internal and external reviews.
5. Lead the planning and administrative coordination of Generic Controls Meetings.
6. Identify training needs across the centre and create clear, engaging lea...