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Support medical secretary

Liverpool (Merseyside)
NHS University Hospitals of Liverpool Group
Medical secretary
Posted: 11 July
Offer description

We are seeking an enthusiastic and motivated Support Medical Secretary to join our secretarial team within the Breast and Endocrine Surgery department. The role requires resilience and adaptability to thrive in a fast-paced professional environment.

You will work alongside an established team of Medical Secretaries, playing a pivotal role in supporting the secretarial team to ensure timely completion of tasks. Responsibilities include typing clinic letters, chasing results, and providing support for the secretaries and the service.

Applicants should possess good communication and organisational skills, be well-organised, flexible, and able to use their initiative to prioritise workload. Extensive knowledge of medical terminology and audio typing skills are essential. The role involves daily communication with patients, consultants, nurses, and other healthcare professionals, requiring exceptional verbal and non-verbal skills.

This is a permanent position, 37.5 hours per week, working across multiple sites. For further inquiries, please contact Debra Power via email at debra.power@liverpoolft.nhs.uk.

Key responsibilities include:

1. Providing day-to-day support to the PA/Medical Secretary team.
2. Updating and inputting patient information into systems and spreadsheets.
3. Booking, rescheduling, and cancelling appointments and clinics.
4. Monitoring clinic capacity.
5. Completing actions from correspondence and requests received.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital, and Royal Liverpool University Hospital. It is part of the NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024, aiming to improve patient care. The group employs over 16,800 colleagues dedicated to serving the community of Merseyside and beyond, providing comprehensive hospital services across the region.

The hospitals offer a range of services, including adult major trauma care, elective surgery, diagnostic services, women’s and babies’ health, and complex planned care. For roles at Liverpool Women’s Hospital, please visit their careers page.

For further details or informal visits, contact:

Name: Debra Power
Job Title: Operational Support Manager
Email: debra.power@liverpoolft.nhs.uk
Telephone: 0151 529 2458

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