FRENCH SELECTION (FS)
Customer Service Advisor
Location: Stockport
Hybrid work 3 days a week in the office
Salary: around £25,000 per annum plus benefits
Ref: 5493E
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5493E
The company: A long standing leader in their field who have a key presence on Amazon.
Main duties: To represent the brand and provide support to customers worldwide
The role:
- Act as the first point of contact for consumer queries
- Process customer's orders and refund requests efficiently
- Respond to customer complaints and escalate internally if needed
- Coordinate internal sample requests across departments
- Assist in preparing weekly and monthly reports
- Support other departments with general administrative tasks
The candidate:
- Experience in an administrative role is essential
- Proficiency with database systems
- Strong Microsoft Office and Excel skills
- Excellent communication and interpersonal skills
- Exceptional organisation and attention to detail
The salary: around £25,000 per annum plus benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic