Hire Controller
West Bromwich
Salary - Up to £33,000 per annum
Our client is a well-established and growing plant hire business, supplying a modern fleet of plant machinery for both self‑drive and operated hire across the UK.
The Role
As a Hire Controller, you will be responsible for coordinating plant and equipment hires, handling customer enquiries, preparing quotations, and arranging deliveries and collections.
Key Responsibilities
* Manage incoming hire enquiries by phone and email
* Prepare quotations and process hire orders
* Coordinate deliveries and collections
* Schedule equipment to maximise fleet utilisation
* Maintain accurate hire records and documentation
* Liaise with customers, drivers, and suppliers
* Resolve customer queries professionally
Skills and Experience Required
* Minimum 3 years' experience in a Hire Controller or similar role
* Previous experience within plant hire, tool hire, or a related industry
* Excellent communication and customer service skills
* Strong organisational and time management abilities
* Good IT skills and experience using scheduling systems
* Knowledge of plant machinery is advantageous
Working Hours
Monday to Friday, 7:30am to 5:00pm (including a 1-hour lunch break and two 15 minute breaks).
Holiday Entitlement: 20 days annual leave plus bank holidays, with 3 days reserved for the Christmas shutdown.
Benefits
* Competitive salary up to £33,000 depending on experience
* Supportive team environment
* Opportunity to develop within a growing business
If you have experience within plant hire and are looking for a new opportunity, we would love to hear from you.
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