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Head of transformation and change practice

King's Lynn
NHS
Head of transformation
Posted: 14 September
Offer description

Job summary

Developing a consistent approach to transformational change within the Trust and with wider system partners will be a key part in delivery of the Trust's ambition to become the best Rural District General Hospital and will support in the delivery of the Trust's strategic ambition and financial strategy and initiatives.

As we move into a Group model, we aim to further develop our Transformation capacity and capability. The Transformation Team will include functions such as the Programme Management Office (PMO), responsible for monitoring, reporting and driving the clinical and corporate directorates to deliver projects and programmes across the Trust and ensuring programme governance oversight and assurance; and the Transformation team responsible for programme management of complex change programmes, working alongside Senior Responsible Owners (SROs).

This role is responsible for delivery at both Trust and Group level. We are seeking an experienced leader who can empower the team and deliver key priorities during a period of significant change.

This secondment post is only available to employees who currently work within the Norfolk And Waveney NHS system


Main duties of the job

* Leadership of the transformation team - Working closely with wider transformation and change management colleagues at all levels.
* Leadership of Change Practice - Developing and continuously improving the Trust's approach to professional change management, including joint workforce development with system partners to aid recruitment and retention of permanent staff.
* Planning and scheduling - Ensure systems are in place to enable effective project and programme planning and scheduling.
* Monitoring and reporting - Manage project/programme controls, reporting project/programme status. Develop performance reports and maintain consolidated action logs, progress updates, risks, issues, dependencies and milestones.
* Admin - Ensure organisational tasks are carried out efficiently. Manage compliance of the programme against quality, financial, and operational controls. Support the general running of the programme management office.
* Resources - Assist in the development and maintenance of programme management tools and documents.
* Stakeholder - Manage and engage with a wide range of internal and external stakeholders.
* Financial control - Track project savings and contribute to the project/programme business case where applicable.
* Risks and Issues - Identification and monitoring of programme and project risks, issues and interdependencies.

The role will operate at Trust and Group level.


About us

There's never been a more exciting time to join TeamQEH. We're working on a once-in-a-generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as "Good", and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.


Details

Date posted: 09 September 2025

Pay scheme: Agenda for change

Band: Band 8c

Salary: £76,965 to £88,682 a year

Contract: Fixed term

Duration: 12 months

Working pattern: Part-time

Reference number: 426-748-25CR

Job location: The Queen Elizabeth Hospital Kings Lynn NHS FT, Gayton Road, Kings Lynn, PE30 4ET


Job responsibilities

Please see the attached job description and person specification for further information about the job role.


Person Specification

Qualifications Essential

* Educated to degree level or demonstrable equivalent experience
* Relevant Project Management qualification
* Significant experience training/experience in programme management

Desirable

* A financial qualification (preferably chartered accountant e.g., ACA, ACCA, CIMA)

Experience Essential

* Programme and/or Project Management experience including the development of project management frameworks, monitoring, and review processes
* Delivering objectives to timescales and finding innovative solutions to complex problems
* Proven track record of developing good working relationships with divisional managers and clinicians to deliver programmes
* Using data and benchmarking tools to inform decision making

Desirable

* Working as a PMO manager, preferably in an acute Trust.

Skills, abilities, and knowledge Essential

* Applied knowledge of programme management tools and performance management frameworks
* Strong understanding of governance and risk management processes
* Solid understanding of the NHS regulatory framework

Desirable

* Comprehensive knowledge of financial management in the NHS

Disclosures This post is subject to the Rehabilitation of Offenders Act and a Disclosure to the DBS may be required.

Certificates of Sponsorship Applications from job seekers who require sponsorship will be considered. For information visit the UK Visas and Immigration website.

Note: This summary preserves essential information and removes duplicate and non-essential boilerplate.


Employer details

The Queen Elizabeth Hospital King's Lynn NHSFT

Address: Gayton Road, Kings Lynn, PE30 4ET

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