Job Description
Junior Account Manager
£30,000 + performance bonus
Cornwall | Hybrid working
A fast-growing cloud solutions provider is offering an exciting opportunity for a Junior Account Manager to begin a long-term career in account management within the technology sector.
Supporting organisations across the UK, the business delivers cloud solutions that improve efficiency, security, and scalability, and continues to expand as demand for digital services grows.
This role is ideal for someone early in their career who is looking for job security, structured development, and a clear progression pathway within a commercial, client-facing environment. No previous account management or technical experience is required, full training and support are provided from day one.
The Role
As a Junior Account Manager, you’ll support the management and development of client relationships, helping to ensure a positive customer experience and long-term partnerships.
Key responsibilities include:
* Supporting the management of a portfolio of business clients
* Learning to understand client needs and how cloud-based solutions support their objectives
* Acting as a first point of contact for client queries, ensuring a professional and responsive service
* Working closely with internal teams to deliver a high standard of customer support
* Assisting with account growth by identifying opportunities to add value
* Maintaining accurate client records and updating internal systems
* Contributing ideas to improve client engagement and retention
Training & Development
You’ll receive a structured onboarding and training programme designed to build your confidence and skills in both account management and cloud technology.
This includes:
* Full training on products, services, and account management processes
* One-to-one mentoring and ongoing coaching
* Clear development milestones and regular performance feedback
* Progression opportunities into Account Manager and Senior Account Manager roles
* Continuous learning as new technologies and services are introduced
Requirements
This role would suit someone who is motivated to learn and build a long-term career in account management.
Ideal candidates will have:
* Strong communication skills, both written and verbal
* A professional and customer-focused approach
* Good organisational skills and attention to detail
* Confidence using IT systems such as CRM tools, email, and Microsoft Office
* A willingness to learn about technology and cloud-based solutions
* Reliability, enthusiasm, and a positive attitude
What’s On Offer
* £30,000 starting salary plus performance-related bonus
* Hybrid working model based in Truro, Cornwall
* 25 days’ holiday plus bank holidays
* Private healthcare and wellbeing support
* Pension scheme
* Recognition schemes, incentives, and rewards
* Clear progression routes and long-term career stability
* Supportive, inclusive, and people-focused company culture
This is an excellent entry-level opportunity within a growing and resilient industry, offering stability, professional development, and a clear future for ambitious early-career talent.
At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.