Title: Administrator
Location: Witham
Salary: £27, - £30,
Days/ Hours of work: Monday-Thursday, 08:00-16:00, Friday, 08:00-15:30
Benefits
1. Annual Discretionary Bonus
2. Pension Scheme
3. 20 Days Holiday + Bank holidays
4. Medicash
5. On-site Car Parking
The company
Are you a detail-oriented individual with a strong organisation and communication skills? Do you thrive in a dynamic environment where your contributions are valued? If so, we have an exciting opportunity for you to join our client's team as an Administrator! They are looking for someone who is proactive, friendly, and professional. You should have strong customer service skills and the ability to juggle multiple tasks. Your positive attitude and enthusiasm for helping others will make you a perfect fit for our team.
Duties
6. Promptly process quotes and orders, ensuring they are handled efficiently and accurately.
7. Offer technical expertise to customers and staff, providing necessary support.
8. Prepare and annotate paperwork before manufacturing, ensuring precision.
9. Update customer orders and quotations as needed, keeping information current.
10. Communicate effectively with customers and suppliers to address queries, provide technical advice, and update orders.
11. Follow up on order confirmations to ensure smooth workflow.
12. Respond to incoming inquiries and client requests promptly.
13. Foster strong relationships with customers by keeping them informed and engaged.
14. Daily update schedules and spreadsheets to reflect progress.
15. Achieve and surpass targets, contributing to the team's success.
16. Interact professionally with customers, ensuring they receive accurate quotes and updates.
17. Maintain customer relationships by following up for updates and nurturing connections.
The ideal candidate
18. Previous administration and customer service experience
19. Previous experience processing orders is ideal
20. Strong communication skills
21. A high level of attention to detail
22. Great IT skills
23. The ability to multitask
24. Strong customer service skills
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.