Description Underwriter Where will your career take you next? Let’s find out together. At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. www.zurich.com/zurich-cover-more About Cover-More Europe This role is part of our Cover-More Europe team. Cover-More Europe provides insurance solutions through a number of different customer-facing brands across travel, car hire, specialty, and pet sectors in the United Kingdom, Ireland and the rest of Europe. For more than twenty years, we have been delivering insurance policies through our distribution partnerships. We know what is important to our partners, and we deliver simple and seamless customer experiences based on our genuine commitment to protection and care. What you’ll be doing: In this role you will… Act as the go-to expert for policy wording, ensuring all documents are accurate, compliant, and customer-friendly. Review, draft, and update policy wordings in line with regulatory requirements and Zurich Cover-More standards. Work with the underwriting team on the transfer of an existing portfolio, maintaining strong relationships with business partners, customers, and internal teams. Identify and address risks or issues during the transition, ensuring continuity of cover and service Work closely with underwriting, legal, compliance, and product teams to deliver high-quality outcomes. Support the development of new products or changes to existing ones, focusing on wording clarity and customer benefit. Assess competitors’ products in markets by distribution channel Review commercial terms, conduct risk, internal Underwriting governance Align with Partnerships and direct sales teams to understand different audiences in different market and ensure delivery of product fit Use customer insights to provide direction for product amendments What skills and experience you’ll bring on this journey: Proven experience in an assistant or underwriting role, ideally general insurance personal lines within an Insurer but will consider broking experience, claims roles, customer service, preferably with touchpoints with multiple markets. Familiarity with policy wording reviews Willing to support colleagues, share expertise, and work together for the best customer outcomes. Relevant insurance qualifications (or working towards them) Why you’ll love working with us! We value optimism, caring, togetherness, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places – literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for. Appy today and let’s go to great places together!