Overview
Role overview: Technical Analyst – Newark, Newark Distribution Centre – Permanent, Full Time, Grade 2, Salary 27,000. Working Hours/Shift Pattern: 37.5 hours per week / Shift over 8 days.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Working within our Spares Purchasing team, your role will be to ensure Bill of Materials are accurate and up to date. You’ll be providing spares related technical support to our wider team, aiming to increase availability, reducing cost and delivering great customer service.
Responsibilities
* Creating and maintaining all Bill of Materials within the spares systems, as well as resolving Bill of Materials queries in a timely manner
* Communicating with all areas of the business to improve spares availability and reduce spares related issues. You’ll build and maintain positive relationships with internal and external customers
* Proactively working as part of the team to reduce parts no longer available and reduce products written off due to parts delay
* Collating and producing reports as directed by Spares Purchasing management team
* Implementing spares related technical bulletins from manufacturers
You will need
* To be computer literate with excellent Excel skills
* Some understanding and expertise of electronic repair for example, laptops, TVs, mobiles or white goods
* Ability to work as part of a team in a fast-paced environment, supporting others and reacting quickly to updates and changes
* Excellent communication skills both written and verbal
* COMPTIA A+ Certification would be desirable
Benefits
* Performance related bonus
* Product discounts on the latest tech
* A range of wellbeing initiatives
Why join us
Join our team and we\'ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we\'re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we\'ll do our best to help.
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