Senior Technical Support Engineer
If you think you are the right match for the following opportunity, apply after reading the complete description.
* Linux, Windows, SQL, AWS Hybrid | 2 days per week in the Southampton Office Full-time | Permanent
We're looking for a Senior Technical Support Engineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution.
What We're Looking For
Linux operating System : Experience using terminal sessions (e.g., PuTTY, native SSH).
Good at executing Linux commands confidently for daily operational tasks and troubleshooting.
Additional Linux skills, including scripting and system administration basics.
Windows Operating System : Complete knowledge required to debug application issues hosted on Windows platforms.
Ability to work with Windows logs, services, Event Viewer, IIS, and resource monitoring tools to isolate and resolve application-related issues.
Database Skills
Strong understanding of query executions across databases.
Hands-on working experience in executing and debugging SQL queries in live environments.
Familiar with DML, DDL, DCL, TCL statements and their appropriate usage.
Well-versed in database-related issue handling, including deadlocks, slow query troubleshooting, and monitoring.
Cloud Understanding
Awareness of cloud architecture and structures (e.g., IaaS, PaaS, SaaS layers).
Knowledge of entities involved in cloud environments, including VMs, storage, networking, IAM, and monitoring.
Moderate troubleshooting skills for issues related to cloud infrastructure and applications.
If you're a problem-solver who thrives on digging deep into technical challenges and wants to join a team that's building something globally meaningful, we'd love to hear from you.
Hit apply to upload your CV.
#J-18808-Ljbffr