Overview
Salary: Up to £35,000 based on experience. Please note, this role is based in the North West. Those Huge Small Victories Here at the Witherslack Group, we strive to change young, vulnerable lives every day - and as a Senior IT Technician, you'll have the chance to help us. In this role, you'll maintain the systems that make our team's work possible. With your help, our professionals can support children and young people with special educational needs. Take care of our tech and you can do something extraordinary: help our team create brighter futures. Get out what you put in. As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you\'ll be based in one of our outstanding schools, you\'ll soon see the impact your work can have. And on top of that, you\'ll gain recognised qualifications - the perfect way to give your career the head start you\'ve dreamed of.
Responsibilities
* Maintain the systems that support the team and offices, schools and children\'s homes (in-house computer systems, wireless infrastructure, switches, routers, desktops and peripherals).
* Install, configure, test, maintain and troubleshoot equipment.
* Support the state of the art data center and maintain connectivity; work with the dedicated support team to keep everything up and running across the group.
* Support and develop IT systems, work on projects, support sites across the group with IT issues, and contribute to new site developments.
* Travel to other sites and provide remote support where possible; collaborate with IT team members in different locations to progress skills and knowledge.
* Develop your IT knowledge with opportunities to work with the support team; provide excellent customer service.
Qualifications
* Five GCSEs (or equivalent) or suitable alternative.
* Solid expertise in Microsoft operating systems and IT fundamentals.
* Windows Server administration skills.
* Knowledge and skills in VMware.
* You can install, configure, test, maintain and troubleshoot the above technology.
* Good communication and teamwork, with the ability to train users.
What we offer
* A salary up to £35,000 with an on call allowance.
* Training: Ongoing professional development.
* Holiday: 35 days holiday.
* Flexible benefits package: increased/decreased holiday allowance, pension and life insurance.
* Wellbeing: wellbeing tools and employee assistance.
* Medical cover for opticians, dentist appointments and high-street discounts.
* Beautiful working environments with the very best facilities.
* A recommend a friend scheme that offers a £1,000 bonus.
Join the UK\'s best special education and care provider. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description, please click here. To view our ex-offenders policy please click here.
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