Therapy Clerk role in Podiatry and Orthotics at Cwm Taf Morgannwg University Health Board. The closing date is 29 October 2025.
Main duties of the job
To provide administrative support to the podiatry department, performing tasks identified by the Senior Podiatry Clerk to ensure the work of the office is completed in a timely manner. The Podiatry Office provides clerical and administrative support for the whole service.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; while the candidate doesn’t need Welsh, it will be considered an advantage when short-listing and selecting candidates. This isn’t 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the Brecon Beacons, and the coastline at Ogmore. Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals.
Our values guide us daily: We listen, learn, and improve; We treat everyone with respect; We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
The post holder will be a first point of contact for patients telephoning the department. In addition, the post holder will register new referrals, make appointments for patients using clinical information, telephone and postal systems, coordinate appointments for patients requiring house calls, and file and retrieve patient records from the on-site records store. The post holder is required to deputise for the Senior Podiatry Office Clerk when they are not present in the office.
Person Specification
Qualifications
* 3 GCSE O level or equivalent inc Maths and English
* ECDL
Experience
* Service to customers
* Clerical duty experience
Knowledge
* Competent in use of MS Word and Outlook
* Ability to interrogate data
* Welsh language speaking/listening skills at Level 3 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr